Return and Refund Policy
30-Day Return Policy
We accept returns within 30 days of delivery.
To be eligible for a return, your item must be unused, unopened, and in its original packaging. Products that have been opened, used, or have had their original seal removed are not eligible for return or refund.
How to Start a Return
To request a return, please contact our customer support team within 30 days of receiving your order and include your order number.
Returns sent without prior authorization may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method. Please allow several business days for your bank or credit card provider to process the refund.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can review the issue and make it right.
Non-Returnable Products
We cannot accept returns for products that:
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Have been opened or used
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Have had their original seal or protective packaging removed
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Are not in their original condition or packaging
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Were purchased as final sale
For health and hygiene reasons, opened or used personal care products cannot be returned.